Rushbelle LLC, Naples, Florida · Applies to the Rushbelle app
The short version. You can delete your account yourself, in seconds, from inside the app. If you no longer have the app or cannot sign in, email us from the address on your account and we will delete it for you.
Email support@rushbelle.com with the subject line “Delete my Rushbelle account”, sent from the email address on your account. That is how we confirm the request is yours. We complete deletion requests within 30 days and confirm by reply.
Your profile, profile photo, saved schools and chapters, Rush Prep entries saved to your account, connections, meetup RSVPs, messages, allowance records, and purchase status. Anything you reported or contributed is unlinked from you.
As described in the App Privacy Policy, Section 10: de-identified questions asked to the Big and contributions, which contain nothing that identifies you; aggregate analytics; your Bid Day result as part of de-identified totals only, if you shared one; and a featured Bid Day photo with its consent record, until you ask us to remove it. Apple keeps purchase records under its own terms, and crash reports age out of our crash-reporting provider within 90 days. Copies can also remain in our encrypted weekly backups, which only Rushbelle can decrypt and which we use only to recover from an outage.
Deleting your account does not refund a Season Pass or question packs. The Season Pass is a one-time purchase that never renews, so there is nothing to cancel. For refunds, Apple handles requests at reportaproblem.apple.com.
Email support@rushbelle.com.